Privacy Policy

This Privacy Policy governs the manner in which Abbeydale Brewery collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.abbeydalebrewery.co.uk/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Abbeydale Brewery.

We, Abbeydale Brewery, are the data controller in respect of any personal data we collect about you.

We are committed to protecting your personal data and to keeping it safe and confidential.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, purchase items from our online shop, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, postal address, date of birth, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

We also use third party Google analytics which collects information about how visitors use our Digital Applications.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Abbeydale Brewery may collect and use Users personal information for the following purposes:

– To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To send periodic emails

– To fulfill orders placed on our online shop 

The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their enquiries, and/or other requests or questions. This information is stored on the legal basis of “Contract”.

If a User decides to sign up to our mailing list, they will receive emails that may include company news, updates, offers, related product or service information, etc. To do this we store User provided information using the third party Mailchimp. Their Privacy Policy is available here. User details will be held on the legal basis of “Consent”. If at any time the User would like to amend their marketing preferences or unsubscribe from future communications, we include detailed instructions to advise how to do so at the bottom of each email.

We will also use the email address Users provide in the event of notifying users of any security and data breach alerts.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Customer details provided via the Site and required for business purposes and order processing may be transferred to our company database which is held on a secure server and can only be accessed by our members of staff. This information is stored on the legal basis of “Contract”.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

In accordance with the GDPR regulations, Users are able to ask us what information we store and have the right to ask us to update, amend or delete it. Users can also object to the processing of the personal data we have collected, and can withdraw consent in respect of our processing of the data.  To do this Users will need to write to us or contact us – all our details are available at the bottom of this policy notice.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties including social networks. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. Users wishing to subscribe to our mailing list to receive marketing updates must actively confirm that they are over 18.

Changes to this privacy policy

Abbeydale Brewery has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Abbeydale Brewery
https://www.abbeydalebrewery.co.uk/
Abbeydale Brewery Ltd.,
Unit 8, Aizlewood Road,
Sheffield
S8 0YX
0114 281 2712
[email protected]

Abbeydale Brewery Ltd., Registered address: Unit 8, Aizlewood Road, Sheffield, S8 0YX, Co. Reg. No. 4586313. 

This document was created on September 26th, 2019 and was reviewed on May 7th, 2024.

  • About Us

    A true Sheffield institution founded in 1996 and employee owned since 2024, Abbeydale Brewery blends heritage and tradition with creativity and innovation, showcasing these values across an unparalleled range of beers.

    Abbeydale Brewery brochure

  • Contact Us

    Abbeydale Brewery Ltd
    Unit 8, Aizlewood Road
    Sheffield
    S8 0YX
    Telephone: 0114 281 2712
    Email: [email protected]

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